Frequently Asked Questions

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Absolutely. Click on Contact Us at the bottom of the page and let us know how we can help. We make every effort to reply as quickly as possible. 

Unfortunately no.. All items remain in inventory for others until it is purchased.

Any items on sale, sample sales, jewelry or apparel with tags missing or have been removed can. not be returned. Other than that, any item can be returned for store credit or refunded to original payment type. Please refer to our Return Policy for complete details.

All orders placed M-F will be packaged and shipped within one business day of the order. All orders received on after 3 on Friday, Saturday and Sunday will be packaged and shipped out on the following Monday. 

We are working to locate a location for local pickups. As soon as we establish this, we will list here. This is for Charlotte, NC area residents.

Typically, You will receive your order in 3-5 business days. Depending on your location it may be sooner. We use USPS, UPS and FedEx to find the best rates and fastest delivery to your location. If you an event or just excited to get your new things, we can schedule next day delivery for items placed before noon (in most cases).. Feel free to message us and we can give you what options are available.

You can although it is typically about a week before they are expected to arrive at BoBu. If you order other items you can opt to have them held for shipping. This way all items will ship at once and you save on shipping.. To do this, send us a note to hold your items until the others are in stock and ready to ship. Otherwise, we will ship you original order and then ship the "coming soon" items when they arrive.